CRM客(Ke)户(Hu)管(Guan)理(Li)系(Xi)统(Tong)一(Yi)般(Ban)由(You)客(Ke)户(Hu)市(Shi)场(Chang)管(Guan)理(Li)子(Zi)系(Xi)统(Tong)、(?)客(Ke)户(Hu)销(Xiao)售(Shou)管(Guan)理(Li)子(Zi)系(Xi)统(Tong)、(?)客(Ke)户(Hu)支(Zhi)持(Chi)和(He)服(Fu)务(Wu)管(Guan)理(Li)子(Zi)系(Xi)统(Tong)、(?)数(Shu)据(Ju)库(Ku)及(Ji)支(Zhi)撑(Cheng)平(Ping)台(Tai)子(Zi)系(Xi)统(Tong)等(Deng)组(Zu)成(Cheng)。(?)客(Ke)户(Hu)市(Shi)场(Chang)管(Guan)理(Li)子(Zi)系(Xi)统(Tong)能(Neng)够(Gou)提(Ti)供(Gong)完(Wan)整(Zheng)的(De)客(Ke)户(Hu)活(Huo)动(Dong)、(?)事(Shi)件(Jian)、(?)潜(Qian)在(Zai)客(Ke)户(Hu)和(He)数(Shu)据(Ju)库(Ku)管(Guan)理(Li),(?)从(Cong)而(?)使(Shi)寻(Xun)找(Zhao)潜(Qian)在(Zai)客(Ke)户(Hu)工(Gong)作(Zuo)效(Xiao)率(Lu)更(Geng)高(Gao)、(?)更(Geng)加(Jia)合(He)理(Li)化(Hua)。(?)CRM客(Ke)户(Hu)管(Guan)理(Li)系(Xi)统(Tong)具(Ju)有(You)哪(Na)些(Xie)功(Gong)能(Neng)呢(Ne)?(?)
在(Zai)销(Xiao)售(Shou)模(Mo)块(Kuai),(?)CRM系(Xi)统(Tong)能(Neng)够(Gou)帮(Bang)助(Zhu)企(Qi)业(Ye)管(Guan)理(Li)者(Zhe)来(Lai)制(Zhi)定(Ding)决(Jue)策(Ce),(?)包(Bao)括(Kuo)额(E)度(Du)管(Guan)理(Li)、(?)销(Xiao)售(Shou)力(Li)量(Liang)管(Guan)理(Li)和(He)地(Di)域(Yu)管(Guan)理(Li)等(Deng)。(?)另(Ling)外(Wai),(?)CRM系(Xi)统(Tong)软(Ruan)件(Jian)还(Huan)能(Neng)够(Gou)为(Wei)销(Xiao)售(Shou)人(Ren)员(Yuan)管(Guan)理(Li)客(Ke)户(Hu),(?)对(Dui)客(Ke)户(Hu)忠(Zhong)诚(Cheng)度(Du)和(He)满(Man)意(Yi)度(Du)进(Jin)行(Xing)管(Guan)理(Li)需(Xu)求(Qiu)分(Fen)析(Xi)等(Deng)。(?)对(Dui)于(Yu)电(Dian)话(Hua)销(Xiao)售(Shou)板(Ban)块(Kuai),(?)CRM可(Ke)以(Yi)帮(Bang)助(Zhu)进(Jin)行(Xing)报(Bao)价(Jia)生(Sheng)成(Cheng)、(?)订(Ding)单(Dan)创(Chuang)建(Jian)、(?)联(Lian)系(Xi)人(Ren)和(He)客(Ke)户(Hu)管(Guan)理(Li)等(Deng)工(Gong)作(Zuo),(?)提(Ti)高(Gao)销(Xiao)售(Shou)人(Ren)员(Yuan)的(De)工(Gong)作(Zuo)效(Xiao)率(Lu)水(Shui)平(Ping)。(?)
在(Zai)经(Jing)销(Xiao)商(Shang)管(Guan)理(Li)板(Ban)块(Kuai),(?)CRM系(Xi)统(Tong)也(Ye)支(Zhi)持(Chi)APP操(Cao)作(Zuo)。(?)经(Jing)销(Xiao)商(Shang)和(He)厂(Chang)家(Jia)的(De)销(Xiao)售(Shou)如(Ru)果(Guo)在(Zai)外(Wai)地(Di)出(Chu)差(Cha)也(Ye)是(Shi)可(Ke)以(Yi)处(Chu)理(Li)业(Ye)务(Wu)的(De)。(?)在(Zai)移(Yi)动(Dong)端(Duan)的(De)首(Shou)页(Ye),(?)系(Xi)统(Tong)能(Neng)够(Gou)清(Qing)晰(Xi)的(De)展(Zhan)示(Shi)历(Li)史(Shi)订(Ding)单(Dan)的(De)分(Fen)析(Xi),(?)在(Zai)产(Chan)品(Pin)目(Mu)录(Lu)页(Ye)面(Mian),(?)可(Ke)以(Yi)一(Yi)目(Mu)了(Liao)然(Ran)的(De)查(Cha)看(Kan)产(Chan)品(Pin)信(Xin)息(Xi),(?)购(Gou)物(Wu)车(Che)可(Ke)以(Yi)核(He)实(Shi)我(Wo)们(Men)下(Xia)单(Dan)的(De)数(Shu)量(Liang)和(He)金(Jin)额(E)。(?)最(Zui)后(Hou),(?)在(Zai)移(Yi)动(Dong)端(Duan)及(Ji)时(Shi)跟(Gen)踪(Zong)订(Ding)单(Dan)过(Guo)程(Cheng)中(Zhong),(?)CRM系(Xi)统(Tong)帮(Bang)助(Zhu)及(Ji)时(Shi)了(Liao)解(Jie)订(Ding)单(Dan)发(Fa)货(Huo)和(He)预(Yu)计(Ji)到(Dao)货(Huo)时(Shi)间(Jian),(?)实(Shi)现(Xian)高(Gao)效(Xiao)的(De)移(Yi)动(Dong)办(Ban)公(Gong)。(?)
综(Zong)上(Shang),(?)CRM客(Ke)户(Hu)管(Guan)理(Li)系(Xi)统(Tong)能(Neng)够(Gou)实(Shi)现(Xian)对(Dui)客(Ke)户(Hu)销(Xiao)售(Shou)、(?)市(Shi)场(Chang)、(?)支(Zhi)持(Chi)和(He)服(Fu)务(Wu)的(De)全(Quan)面(Mian)管(Guan)理(Li),(?)在(Zai)一(Yi)定(Ding)程(Cheng)度(Du)上(Shang)实(Shi)现(Xian)业(Ye)务(Wu)流(Liu)程(Cheng)的(De)自(Zi)动(Dong)化(Hua),(?)从(Cong)而(?)提(Ti)高(Gao)企(Qi)业(Ye)的(De)核(He)心(Xin)竞(Jing)争(Zheng)能(Neng)力(Li)。(?)